Questions, answered plainly.

If yours isn't here, reach out — we take care of it.

Tell us your birthday when you sign up. Every year, the bill for that month is $0 — automatically, no code, no reminder needed. It applies for as long as you're a customer.

Yes. We handle the port end to end — most local numbers move in 2–4 business days for a small one-time fee, and your old phone keeps working the whole time. Or skip it and pick a brand-new number, active instantly.

Yes. Taxes and fees are included. Eleven bills a year say $100; the twelfth — your birthday month — says $0.

Unlimited data at full speed, hotspot included. No caps, no throttle, no fine-print slowdown after some hidden number. Use it like you mean it.

Any unlocked phone with eSIM support — that's most phones from the last five years. We check yours automatically during signup, before you pay anything.

A one-time setup payment when you join. It covers activation and your first month starts clean. No contract, no device lock-in.

Every Starfion phone includes an AI VoiceAgent. When you can't pick up, it answers, screens unknown callers, takes the message, and texts you the transcript. It's on by default and turns off with one toggle in your profile. Want to talk to it? Dial your own number — it picks up.

No. Never. You pay month to month, so there is nothing to finance and no reason to pull your credit. Signing up does not touch your credit report — not even a soft check.

From your account, in one tap, effective at the end of your billing month. No call required, no retention script, no fee.

You text or email us, tell us what's wrong once, and it gets taken care of. No phone tree, no ticket purgatory, no "your call is important to us."